Terms & Conditions
General Terms and Conditions of Sale
1. Definitions
1.1 "Company" refers to Paste Marketing Ltd.
1.2 "Client" refers to the individual or entity purchasing services from the Company.
1.3 "Services" refers to the creation of CPD presentations, associated training, marketing, audits, and any other services provided by the Company.
1.4 "Agreement" refers to the contract between the Company and the Client as outlined in these Terms and Conditions.
2. Scope of Services
2.1 The Company agrees to deliver services as outlined in the agreed proposal or contract.
2.2 Any additional services requested beyond the initial scope will be subject to additional charges.
3. Fees and Payment
3.1 The Client agrees to pay the fees as outlined in the service proposal or invoice.
3.2 Invoices are due upon receipt.
3.3 Late payments will incur interest charges at a rate of 5% per month.
4. Client Responsibility
4.1 The Client is solely responsible for the accuracy, completeness, and legality of all information, data, and materials provided to the Company for use in the Services.
4.2 The Company shall not be liable for errors or omissions resulting from incorrect or incomplete information provided by the Client.
5. Revisions and Approvals
5.1 One set of revisions is included in the agreed fee. Additional revisions will be charged at the Company’s standard rates.
5.2 All materials require Client approval before final delivery. The Company is not liable for errors after Client approval.
5.3 The Client shall provide written acceptance or feedback within [insert timeframe, e.g., 5 working days] of receiving the final deliverables. If no response is received within this period, the deliverables will be deemed accepted.
6. Warranties and Liabilities
6.1 The Company warrants that the services provided will be carried out with reasonable skill and care.
6.2 The Company’s total liability under or in connection with this Agreement, whether in contract, tort (including negligence), or otherwise, shall not exceed the total fees paid by the Client for the specific Services giving rise to the claim or £1,000,000, whichever is lower.
6.3 The Company shall not be liable for indirect, incidental, consequential, or punitive damages, loss of profits, or loss of data.
6.4 The Client indemnifies and holds the Company harmless from any claims, damages, or liabilities arising from the Client’s use of the Services or the materials provided.
7. Professional Indemnity Insurance
7.1 The Company maintains professional indemnity insurance with a limit of £1,000,000 per claim.
7.2 The aggregate of all claims made under or in connection with this Agreement shall not exceed the total cover available under the policy at any given time or the total fees paid by the Client, whichever is lower.
9. Intellectual Property
9.1 The Company retains copyright and intellectual property rights to all materials produced until full payment is received.
9.2 Upon payment, the Client is granted a licence to use the materials for their intended purpose.
9.3 Preliminary work, drafts, or concepts created as part of the Services remain the property of the Company unless the project is completed, and full payment is made.
10. Subcontracting
10.1 The Company reserves the right to subcontract any part of the Services provided under this Agreement.
11. Non-Solicitation
11.1 The Client agrees not to directly or indirectly solicit or offer employment to any employees or subcontractors of the Company involved in delivering the Services for a period of 24 months following the completion of the Services.
12. Use of Client Logo or Case Study
12.1 The Client grants the Company the right to use its name, logo, and non-confidential project details for marketing and portfolio purposes.
13. Variations to Services
13.1 Any variations to the agreed Services must be confirmed in writing and may result in adjustments to timelines and fees.
14. Refund Policy
14.1 Refunds will only be considered if the Company is unable to deliver the Services as agreed and will be limited to fees already paid for the undelivered portion of the Services.
15. Confidentiality
15.1 Both parties agree to treat all information shared as confidential and use it solely for the purpose of fulfilling the agreement.
16. Dispute Resolution
16.1 In the event of a dispute, both parties agree to attempt resolution through mediation before proceeding with legal action.
17. Force Majeure
17.1 The Company is not liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, strikes, or governmental actions.
18. Amendments
18.1 Any amendments to this Agreement must be made in writing and signed by both parties.
19. Severability
19.1 If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
20. Governing Law
20.1 This Agreement shall be governed by the laws of England and Wales.
21. Entire Agreement
21.1 These Terms and Conditions, together with any agreed proposal, represent the entire agreement between the parties.
